Shipping, Delivery & Returns Policy

At Zuno Collections, we are committed to providing our customers with a safe, reliable, and convenient shopping experience.

Cash on Delivery

We offer Cash on Delivery (COD) all over Pakistan. You can place your order online and pay the courier in cash when your parcel is delivered.

Shipping & Delivery

• We deliver all over Pakistan.
• Orders are usually delivered within 3–5 working days.
• Delivery times may vary slightly depending on your location and courier service.
• Please provide your correct name, phone number, and complete delivery address when placing your order.

Open Parcel & Check Before Payment

We offer Open Parcel facility. Customers can open and check their parcel before accepting the delivery.

Please check your product carefully at the time of delivery. If you receive a wrong, damaged, or defective product, please contact us as soon as possible.

7-Day Return Policy

We offer a 7-day return policy.

• You can request a return within 7 days of receiving your order.
• The product must be unused, unworn, and in its original condition and packaging.
• Products that have been used, damaged, or altered may not be eligible for return.
• Please contact Zuno Collections before sending any product back.
• Return shipping charges may apply depending on the reason for the return.

Refund / Exchange

Once we receive and inspect the returned product, we will inform you whether your return has been approved and guide you regarding the available refund or exchange options.

If you have any questions about your order, delivery, or return, please contact Zuno Collections through our customer support channels.

Thank you for shopping with Zuno Collections!